1. Entry & Tickets
* Valid tickets are required for entry.
* Tickets must be presented at the entrance for verification.
* Each ticket is valid for one person unless otherwise stated.
* On-spot ticket sales, if available, will depend on capacity.
* Do not purchase tickets from unauthorized sellers.
2. Guest Conduct
* All guests are expected to treat other attendees, artists, staff, and crew with respect.
* Harassment, intimidation, unwanted physical contact, discrimination, or aggressive behaviour will not be tolerated.
* Guests who violate these policies may be asked to leave without a refund.
3. Safety & Security
* Our event crew will be present to assist guests and address safety concerns.
* Follow instructions from the event crew and venue security.
* Report suspicious activity, harassment, or emergencies to a crew member immediately.
* Dangerous items and illegal substances are prohibited.
* Entry may be refused to anyone who poses a safety risk.
4. Privacy & Photography
* Please respect other guests’ privacy and obtain consent before taking or posting identifiable photos or videos of them.
* Event photography or videography may take place for promotional purposes. Please inform the event team if you have concerns about being featured.
5. Venue Rules
* All guests must follow the venue’s rules and staff instructions.
* Damage to venue property or event equipment may result in removal and potential liability.
* Smoking and vaping are permitted only in designated areas, where allowed by the venue.
6. Respectful Event Culture
* Escape Room aims to provide an inclusive, respectful environment where guests can enjoy the music comfortably.
* If you experience discomfort or witness inappropriate behaviour, contact our crew. We will take concerns seriously.
7. Event Changes & Cancellations
* Event details may change due to operational, venue, or safety requirements. Any significant updates will be communicated through our official channels.
* Refunds, cancellations, and ticket transfers will follow the terms published on the official ticketing page.
8. Entry & Management Rights
* Event management reserves the right to refuse entry or remove guests for policy violations, subject to applicable law.
* By purchasing a ticket and attending, guests agree to follow these policies and the venue’s rules.
Thank you for being part of Escape Room. Respect the people, respect the space, and feel the music.